Trev Terry Marine

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Why are Trev Terry Marine Customer Experience Champions?
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How do they do it?
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“Meeting Customers’ Expectations is NOT good enough”

Complacency is not an option.

Delivering greater customer value is the focus.

Customer Positive Feedback is today’s most powerful advertising

...Brock I want to congratulate you on the very professional and friendly service you and your company offers...  ...your staff were equally friendly, competent, and obviously enjoy their work.

For a customer that means a lot and gives confidence  that they will be well looked after.

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Competitors can copy almost anything you do EXCEPT...

a totally engaged and committed team with a focus on delivering a consistent, quality customer experience that builds customer loyalty and advocacy

"We are putting a lot of time and investment into team skill development - continuing to develop a higher level of customer service and experience."

Brock Terry

 

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There’s nothing quite like a day out on the water. YOU SIMPLY CAN'T BEAT THE JOY AND FREEDOM that comes from following your own path and leaving your cares behind.

This is the driving force for Trev Terry - their passion, to bring this to as many people as they can.

"It has been my pleasure to work with the Trev Terry Marine team over the last few months as they continue to develop the experience their valued customers receive throughout all points of contact with the business.

Their passion for all areas of boating and the enthusiasm to share that passion with customers has been exciting to be a part of."

Chris Bell, NZ's Leading Customer Experience Expert

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